- Typing extension data into the SAP system
- Send data for review
- Order purchase for new phones
Typing extension data into the SAP system
- Typing extension data into the ZPM_TEL_REPORT_HEAD transaction
- Extension no. (get help from Phonesys administrator)
- The name of the person using this extension – or the room in which the extension operates (such as: Lab, Students room etc.)
- Network wall port (usually the port your computer uses)
- Switch equipment no. – to which switch is the wall network port connected get help from an IT person)
- Switch port no. – to which switchport is the wall network port connected (get help from an IT person)
Send data for review
After all data has been typed, mark “V” for every line sent for review
For each line – a phone device will be ordered !
Press , choose “send a file for Phonesys admin.” and activate…
Purchase order
- Mark “V” for each line that is going to be ordered (make sure these are the same lines which were sent for review before…)
For each line – a phone device will be ordered ! - Press “Order purchase” and activate.
- Locate the order (by its no.), and approve it (approve process) as in any other purchase order
Every Phone keeps a “keepalive” signal with the PBX and therefore must remain connected !
Disconnecting a phone for more than a few minutes, must be reported to Faculty IT team !
Disconnecting a phone for more than an hour, must be reported to Phonesys admin.
Future changes
All parameter phone changes (moving the phone to another room, another floor, another building) – must be documented in the SAP phone transaction.
Moving the phone to a different floor or building – must be reported to Phonesys admin.
All changes to phone functionality: name, extension etc. will be made by creating a “service call” to Phonesys admin.