Division of Computing and Information Systems
Division of Computing and Information Systems
Division of Computing |and Information Systems
  • Services
    • Backup and Restore
      • Backup Policy
      • Joining and Installation
      • Restoring data from backup
      • Mailbox Backup
    • Cloud Computing Services
      • Office 365
        • SharePoint Online
        • Central email at the Technion – Cloud services Office 365
      • Microsoft Azure Service
      • Video Conference service using Zoom software
    • Communication Services
    • High Performance Computing (HPC)
      • HPC Services
        • Zeus CPU Cluster
        • Zeus DGX Cluster
      • HPC Resources
        • CPUs (Zeus) – Utilization Graphs
        • GPUs (Zeus) – Utilization Graphs
        • Active Table
      • HPC Documentation
        • Work procedure
        • Accounts
      • HPC Support
      • HPC Rates & Billing
      • HPC Software
        • Zeus Cluster Supported Software
      • IUCC HPC Cloud
    • Monitoring
    • Servers
      • Account Opening Guide for a computer account at the Technion
      • Authentication Services in Central Servers
      • Hosting physical servers
      • Hosting virtual servers
      • Virtualization
        • Server virtualization
        • Azure Virtual Desktop service for students
    • Software
      • Software Catalogue
      • Software Acquisition
      • Microsoft Software Licensing
    • Storage Solutions
      • Central storage
      • OneDrive Cloud Storage
    • Technion Email
      • Central email at the Technion – Cloud services Office 365
      • Mailing Lists
      • FAQ’s
    • SECTIGO Certificate System
  • Support
    • FAQ-Frequently Asked Questions
    • ESS/MSS System – Self-Service for Employees and Managers
    • Training Aids – Miscal Project
    • TeamViewer Installation
    • Remote Desktop Connection
    • Faculty Engineers
    • Macintosh Support
    • Antivirus
  • Information Security
    • User Information
    • Security alerts
    • Safe Surfing
    • Privacy in social networks
    • Password management guide
    • Password Management
    • File Encryption Guide
    • Tips for using Zoom
    • Avoid and report phishing emails
  • About
    • Directions to CIS
    • Contact Us
    • MyCIS
    • People
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Division of Computing and Information Systems > FAQ-Frequently Asked Questions
FAQ-Frequently Asked Questions
  • Open a new user account
  • VOIP-Telephony
    • VOIP phone management (phone, contacts, and call forwarding settings)
    • Managing phone settings with the Jabber app
      • Jabber – Windows 11
      • Jabber – iPad
      • Jabber – Android
  • Information Security
    • Explanatory video on handling suspicious emails
    • Firewall
      • Open services in a firewall
    • Email filtering
      • Not receiving mail (which I know has been sent to me)
      • How does the system detect spam?
      • Can I control the filtering policy?
      • Blacklist / Safelist
      • If mail containing a virus is sent?
  • Enabling Strong Identification (MFA) Guide to Microsoft Services at the Technion for Students
  • Moodle
  • DropBox
  • Technion Email (“Cloud 365”)
    • Username and personal password
    • Set up email on mobile phones
      • Set up email in Outlook for iOS mobile app
      • Set up email in the Outlook for Android app
    • Connect using your web browser
    • Connect using Outlook
    • Set up email forwarding
    • Common login errors
    • Set up outgoing email as a replacement for Roger
    • Instructions for using Thunderbird and Gmail for Technion email
  • Student Card
    • How to order a student card ?
  • Students services system
  • Grades System
  • Vehicle Entry System
    • Obtaining permissions to use the system
    • Restrictions on entering login approvals
    • Renew permission after moving between dormitories
    • Certificate limits and quotas (for undergraduate students only)
    • Connection and system usage problems
      • Connect from the dormitories
      • Portal login error: User Authentication Failed
      • The “Vehicle Entry” tab is missing
  • Common Video Troubleshooting
  • Upgrade system – grade management
    • Registration for professions and timetable (UGPortal)
  • Student dormitories
    • Dormitories for couples or families with children
    • Dormitories for singles
    • Login to the dormitory registration system
  • Technion Library Portal
    • Technion Library Portal
    • BookMe system
  • Web Development
    • Web Development
    • How do I publish a personal website on the Internet?
    • Website Accessibility
      • What are the easements in accessing websites of institutions of higher education?
      • What do you mean by “on-demand accessibility”
      • Does an English website require accessibility?
      • What is an accessibility statement?
      • Is it necessary to obtain an accessibility certificate from Access Israel and display it on the website?
      • I have a YouTube video on my website, does it need to be accessible?
      • Is there an obligation to make PDF files accessible on the site?
      • Do I need to make a closed website accessible with a password?
      • The website that requires accessibility has a link to a photo album on Google or Facebook, should the photos be accessible?
      • What is a new site?
  • How do I transfer heavy files?
  • Alumni Association
  • I started my studies, what software should I purchase?
  • Information & Consulting – Software
  • MainFrame system
  • Personal computing
    • My computer is slow, what should I do?
    • The computer does not work, what to do?
    • Who is eligible for the services of a technician from the division?
  • Mailing lists
    • How do I create a mailing list?
    • How do I manage my mailing list? (web interface)
    • How to send an email to a mailing list?
    • I’m not receiving mail from a mailing list
    • How do I manage my mailing list? (via email)
  • Backups and restores
    • How do you recover lost material?
    • How do I join the backup service?
    • How much does the service cost?
    • What is the backup policy?
  • Ordering and installing software
    • Matlab installation
    • Problem with Mathematica license
    • Software for student use
    • Technion Shopping Cart
      • How do I purchase software?
      • Who is eligible for the software in the Technion Shopping Cart?
      • Which software is included in the Technion Shopping Cart?
      • Matlab
    • Microsoft Software
      • Procedures for receiving Microsoft software at the Technion
    • Microsoft Azure Dev Tools for Teaching
  • Moodle
    • Entering the moodle
    • Forgot password
    • Who do you turn to with problems with the model?
    • Have you signed up for a course and haven’t signed up for Moodle yet?
  • Zoom
  • Panopto
    • Change viewing speed
  • Video lectures
  • Students Accounts
    • Guide to Opening a Student Account
    • Tuition information
  • Computer farm
  • Communication and Internet connection
    • Wireless communication
      • Campus
      • Dormitories
    • Instructions for making the settings on the computer for working in the secure WIFI networks at the Technion
  • SAP System
    • How do I know which version of SAP is installed on my computer?
    • Can I enlarge fonts in SAP?
    • I have several transactions that I use every day. Can I add them to favorites?
    • I have a lot of transactions in favorites. Can I file them?
    • Can I rename the transaction on my favorite?
  • SAP Portal
    • Employee self-service
      • Training videos – employee portal
      • Updating the mobile phone in Technion systems
      • No “Employee Self-Service” tab appears
      • Corrections of entry and exit hours
      • Absence reports
      • Closing a month for an employee
      • Working time review
      • Questions about logging in
    • What is my login information (username/password)?
    • Executive self-service
      • How to know if the employee has closed for a month?
      • How can I view an employee’s working hours before approval?
      • The employee’s request does not reach the manager, why?
      • How do I change the number of hours for approval when closing a month?
      • I am missing employees on the staff list, what should I do?
      • The staff list shows an employee not mine
      • Is it possible to put in some budgets to close the month
      • Why doesn’t the budget appear automatically when an employee is approved?
      • Can I reject/approve requests from a group of employees together?
      • How do I make sure I no longer have pending approval requests?
    • The login page does not load
    • What browsers are supported?
  • Office 365 cloud services
    • How to connect to mail in Office365 from iPhone/iPad/Android devices
    • Expired password
    • Set up email in Outlook 2016 for Mac OSX
    • Set up email in Outlook for Windows
    • Set up Mac Mail for Office365
    • Outlook mobile app
    • Set Up Thunderbird for Office365 Using IMAP
    • Install an Office365 calendar in Thunderbird software
    • What happens to my account if it is no longer used for email communication?
    • HOW DO I DOWNLOAD AND INSTALL THE VERSION OF OFFICE GIVEN TO US?
    • How do I migrate mail that arrives in Office365 to another mail server?
    • How do I back up/use the contents of the existing box?
    • Guidelines for working with OneDrive
      • How do I work with OneDrive for Business?
      • Where do I download OneDrive for Business from?
      • How do I know how much space is left in OneDrive?
      • How do I fix sync problems?
      • OneDrive for Business connection issues
      • How do I restore files in OneDrive?
    • How to migrate IMAP users to the cloud (for computing engineers)
  • K2 system

FAQ-Frequently Asked Questions

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Related Topics :
  • Open a new user account
  • VOIP-Telephony
  • Information Security
  • Enabling Strong Identification (MFA) Guide to Microsoft Services at the Technion for Students
  • Moodle
  • DropBox
  • Technion Email (“Cloud 365”)
  • Student Card
  • Students services system
  • Grades System
  • Vehicle Entry System
  • Common Video Troubleshooting
  • Upgrade system – grade management
  • Student dormitories
  • Technion Library Portal
  • Web Development
  • How do I transfer heavy files?
  • Alumni Association
  • I started my studies, what software should I purchase?
  • Information & Consulting – Software
  • MainFrame system
  • Personal computing
  • Mailing lists
  • Backups and restores
  • Ordering and installing software
  • Moodle
  • Zoom
  • Panopto
  • Video lectures
  • Students Accounts
  • Computer farm
  • Communication and Internet connection
  • SAP System
  • SAP Portal
  • Office 365 cloud services
  • K2 system
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